Cabin Crew Job Overview
To carry out safety, security, and inflight service duties, providing a consistently high level of customer care that ensures our customer’s well-being on the flight.
Key Responsibilities
Safety and security-related duties
- Safety equipment checks, to ensure their availability and functionality
- Safety demonstrations to passengers before take-off
- Securing of aircraft doors before take-off and ensuring that the cabin is free of loose items which might impede emergency evacuation Ensuring that passengers follow safety procedures to prevent hazards mid-flight
- Provide assistance to passengers during emergencies such as performing first aid and giving instructions for emergency evacuations
Inflight service duties
Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items Boarding of customers, welcoming and directing them to seats, providing assistance with stowage of carry-on luggage and where
necessary, serving of welcome drinks
- Serving of meals and beverages, including preparation of drinks, food heating/plating, food distribution, and post-service collection
- Ensuring that aircraft cabins and toilets are clean and replenished during flights
- Making announcements and answering customer queries during the flight
- Seeing to customer comfort by distributing identified amenities as stipulated via guidelines or on a request basis
- Respond to customer requests and fulfill them as much as possible
- Ensure orderly disembarkation of customers after landing
Administrative duties
• Attending pre-flight briefings to be apprised of flight handling requirements such as special customer considerations
• Preparation of reports on flight incidents, including safety and security incidents
Skills & Attributes
• Recognize cultural differences
• Recognize Individual needs
• Represent Vistara in a professional manner
• Maintain up-to-date knowledge of current safety & security requirements
• Maintain knowledge of service procedures & company policies
Work Experience
Prior experience as a Cabin Crew with a scheduled airline is preferred
Qualification
Minimum Qualification (10+2), with a minimum 60% score in class 12th
Eligibility
- Indian Nationals with Valid Passport, PAN Card, and Aadhar Card
- Excellent Communication skills (both English and Hindi)
- Minimum Height – 155 cm for females and 170 cm for males
- Minimum Education – 10+2 (Class 12th), with a minimum 60% in 12th (only for freshers), fluent in English and Hindi
- No visible tattoos/marks on any part of the body
- BMI range for females: 18 to 22 and for males: 18 to 25
- Eligibility for Freshers (at the time of application):
- Minimum age: 18 years | Maximum age: 27 years
- Eligibility for Experienced Cabin Crew (at the time of application):
- Minimum experience of 2 years as a crew with any domestic or international scheduled airline
- Maximum age: 30 years
Location
Mumbai
Note
All candidates are required to be fully vaccinated against COVID-19
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