Requesting a refund for an Xbox One game. If you are dissatisfied with your purchase, you have every right to demand a refund. Here’s how to get your money back from your Xbox purchase.
There are benefits and drawbacks to buying a digital copy of a game. You don’t have to return an item in person, but that doesn’t mean you won’t want your money back. If a game on Xbox doesn’t live up to your standards, you can get your money back.
All console manufacturers are obligated to comply with such refund requests, although Microsoft’s system is more straightforward than those of Sony and Nintendo. A potentially taxing process awaits those who own one of these systems.
Microsoft’s return policy is appealing since it allows you to get your money back even if you’ve already started playing the game.
Xbox game refunds are only granted under specific circumstances. We’ll lay out all the steps you need to take to submit a refund request to Xbox and, hopefully, receive a refund.
Requirements
Here’s all you need to know regarding Xbox refunds, which we assume are similar to the enforcement placed on Steam by various governmental agencies throughout the world:
Valid only for returns made within 14 days of purchase.
Must have played for a relatively small amount of time
The first part is acceptable, but the “non-significant amount of time” is a deal breaker. Let’s stick to Steam’s recommendation of no more than two hours of gameplay.
How to return a game on Xbox Series X|S and Xbox One
Visit the official Microsoft page first. Here, you’ll need to log in with your Xbox Live details. It will show you a list of the games for which you are entitled for a refund.
It’s possible that downloadable content and in-game purchases cannot be returned.
Following the on-screen prompts will allow you to monitor the status of your refund here.
Xbox purchases are non-refundable.
If your game doesn’t appear here, it doesn’t meet the system requirements established by Microsoft. If this is the case, it seems like there is little else we can do. Your main problem is the end user license agreements and other agreements you agreed to.
You might try to contact Microsoft in an effort to resolve the issue, but we’re skeptical that this will help much.
The process of requesting a refund for an electronic purchase is tedious, and we can’t provide any further assistance.
Xbox Fortnite V-Bucks refund
If your kid has spent a lot of money on Fortnite merchandise, you may need to contact Epic Games to get everything squared out.