Diablo II: Resurrected is still plagued by horrendous server outages
Blizzard released Diablo II: Resurrected in September, a remake of their famous ARPG hack-and-slash, which was first released on computers two decades ago.
While this remaster had some teething problems at launch, players were still able to access the online mode, grind levels, and access their character saves (for the most part). However, during the last week, everything has fallen apart on Blizzard’s end, and many players (across all platforms) are failing to just log into the game. Some have even lost characters as a result of the continual service disruptions.
Despite the fact that patches and fixes have been released in an attempt to correct the situation, it appears that many people are still experiencing the same issues. The hashtag #RefundD2R is currently gaining traction on social media – some have already returned their own digital copies of the game on consoles, but this is not feasible for anyone who purchased the game straight from Blizzard.
Blizzard has also posted a detailed statement on its website, which is summarised below:
“Our server outages have not been caused by a singular issue; we are solving each problem as they arise, with both mitigating solves and longer-term architectural changes. A small number of players have experienced character progression loss–moving forward, any loss due to a server crash should be limited to several minutes. This is not a complete solve to us, and we are continuing to work on this issue. Our team, with the help of others at Blizzard, are working to bring the game experience to a place that feels good for everyone.
“We’re going to get a little bit into the weeds here with some engineering specifics, but we hope that overall this helps you understand why these outages have been occurring and what we’ve been doing to address each instance, as well as how we’re investigating the overall root cause. Let’s start at the beginning.”
How has your own Diablo II: Resurrected experience been since it released?