CEO of Better.com Vishal Garg has apologized for the way he fired employees on Zoom Call
Better.com CEO Vishal Garg, who has come under fire for firing 900 employees over a Zoom call, reportedly wrote an apologetic letter to the company’s current employees to express his regret. An apology letter has been sent out on behalf of the CEO who admitted that he erred in conveying the decision to lay people off.
A Better.com employee has leaked the correspondence on social media. “I failed to show the appropriate amount of respect and appreciation for the individuals who were affected, and for their contributions to Better. I own the decision to do the layoffs, but in communicating it, I blundered the execution. In doing so, I embarrassed you,” Garg wrote.
Since he fired 9% of the company’s total workers via Zoom call, Garg has been in the centre of the storm. According to the CEO of a $6.9 billion mortgage unicorn, the layoffs were caused by ‘underperformance’ on the part of the fired employees.
In the conversation, he informed those listening in that they were “”If you’re on this call, you are part of the unlucky group that is being laid off, a bunch of slackers who only worked two hours a day and were stealing from the company”.
The Human Resources department would send out an email with information on benefits and severance to all employees, he said. The second time in my career that I’m doing something, and I don’t want to do it. ‘I cried the last time I did it,’ Garg admitted over the phone. The recruiting team for diversity, equity, and inclusion was one of those that lost their jobs.